Helpful Tips

Internet Banking Security Tips
Identity Theft

The number of Americans who have experienced identity theft has surpassed 27 million, with the incidence rate increasing every year.  Substantial measures are in place at your bank to protect your identity and your accounts against theft and fraud.  For example, stringent bank privacy policies protect your personal and financial information.  Password protection for online transactions helps assure online security.  When using our online services, you develop a secret password that only you know. Encryption of online transitions with your bank converts your information into secure code, protecting you against hackers.

Maximum security is possible only with your help.  Here’s what you can do to stop these crimes before they happen.

Tools to help prevent identity theft:

  1. Do not give out financial information such as checking and credit card number or your social security number, unless you know the personal or organization. 
  2. Report lost or stolen checks immediately.  Your bank will block payment on them.
  3. Notify your banker of suspicious phone inquires such as those asking for account information to “verify a statement” or “award a prize.”
  4. Closely guard your ATM Personal Identification Number and ATM receipts.
  5. Shred any financial solicitations and bank statements before disposing of them. 
  6. Put outgoing mail into a secure, official Postal Service collection box.
  7. If regular bills fail to reach you, call the company to find out why. 
  8. If your bills include questionable items don’t ignore them.  Instead, investigate immediately to head off any possible fraud.
  9. Periodically contact the major credit reporting companies to review your file and make certain the information is correct.

CREDIT REPORTING BUREAUS

Equifax (www.equifax.com)
            Place a fraud alert:         (800) 766-0008
            Order a credit report:      (800) 685-1111

Experian (www.experian.com)
            Place a fraud alert:         (800) 397-3742
            Order a credit report:      (800) 397-3742

TransUnion (www.transunion.com)
            Place a fraud alert:         (800) 680-7289
            Order a credit report:      (800) 888-4213

*Information provided by American Bankers Association